Sheryl Hawk is Agari’s VP of Customer Success and is responsible for driving a customer centric strategy and initiatives across the company, Sheryl’s organization is responsible for managing renewal and upsell revenue for Agari as well as all customer health, adoption activities and advocacy initiatives. She has over 25 years of experience in leading teams responsible for the customer journey both pre and post sales. Most recently, Sheryl led Customer Success at WhiteHat Security where she transformed the Customer Success team, bringing all post sales customer facing functions under the customer success umbrella. Prior to her role at WhiteHat, Sheryl spent 4 years as SVP Customer Success at Conversica, an AI sales enablement company where she built and grew the customer success function. Prior to Conversica she held VP Sales and Success roles at various ecommerce technology companies. Sheryl has a degree in Marketing from CSU Fresno, enjoys mentoring CSMs and trying new recipes.
