Journal

SaaS businesses need to understand every customer’s unique situation right now. Here’s how to run a customer health segmentation exercise without creating a lot of friction for your customers. Learn More ›

Given the current times, we need to be thinking about our engagement with customers differently. We must adapt quickly. Learn More ›

One of the most elemental pieces of our customer retention and growth strategy... Learn More ›

Customer portfolio segmentation strategy is usually determined by size of account, industry vertical, product package purchased, or a combination of these and other factors. Learn More ›